Privacy Policy
Effective Date: October 14, 2026
SurfaceWash Revival LLC (“SurfaceWash Revival,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, process, store, and protect information when you use our website, contact us, request services, communicate with us through social media or messaging platforms, or interact with applications and integrations operated by SurfaceWash Revival.
1. Information We May Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Service address or general service location
- Information submitted through website contact or estimate forms
- Photos, videos, or other information you provide regarding a property or requested service
- Messages and communications you send to us
We may also automatically receive limited technical information when you visit our website, such as IP address, browser type, device information, pages visited, and information collected through cookies or similar technologies.
2. Facebook, Instagram, Messenger, and WhatsApp
SurfaceWash Revival may use Meta products and APIs, including Facebook, Instagram, Messenger, and WhatsApp, to communicate with customers, manage business content, respond to inquiries, publish content, and operate business automations.
Depending on the interaction and permissions provided by Meta, our systems may process information such as:
- Facebook or Instagram user or account identifiers
- Profile name or username
- Messages sent to SurfaceWash Revival
- Comments and other interactions with our business accounts
- Publicly available profile information
- Information necessary to respond to or manage a customer communication
We only process information made available through the permissions granted to our business accounts and applications. We do not request or collect your Facebook or Instagram password.
3. How We Use Information
We may use information to:
- Respond to questions and service requests
- Prepare estimates and schedule services
- Communicate about existing or potential services
- Provide customer support
- Manage Facebook, Instagram, Messenger, and WhatsApp communications
- Publish and manage business content
- Improve our website, services, and customer experience
- Operate legitimate business workflows and automations
- Detect misuse, fraud, security issues, or technical problems
- Comply with applicable legal requirements
4. Automated Processing and Service Providers
SurfaceWash Revival may use software, artificial intelligence, automation platforms, website plugins, hosting providers, email services, and other service providers to help process business communications and operate our services.
These providers may process information only as necessary to provide services to SurfaceWash Revival and are expected to protect the information they process.
Automated systems may assist with tasks such as organizing inquiries, preparing responses, routing messages, scheduling, content management, and other administrative activities. Where appropriate, important business decisions may be reviewed by a person.
5. Sharing of Information
We do not sell personal information for monetary consideration.
We may share information with service providers that help us operate our website, communications, business applications, hosting, email systems, analytics, or automation infrastructure.
We may also disclose information when reasonably necessary to comply with law, protect our rights, prevent fraud or abuse, or respond to lawful requests from authorities.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to maintain business records, provide services, resolve disputes, protect our business, or comply with applicable legal obligations.
Information that is no longer reasonably necessary will be deleted, anonymized, or otherwise handled in accordance with applicable requirements.
7. Data Security
We use reasonable administrative and technical safeguards designed to protect information from unauthorized access, disclosure, alteration, misuse, or loss.
No internet-based system can be guaranteed to be completely secure, and users should avoid sending passwords, access tokens, payment credentials, or other sensitive authentication information through ordinary messages or contact forms.
8. Your Choices and Data Deletion
You may request access to, correction of, or deletion of personal information that SurfaceWash Revival maintains about you.
To request deletion of your information, contact us using the business email address listed below and include “Data Deletion Request” in the subject line.
Please provide enough information for us to identify the relevant records. We may need to verify your request before deleting information.
We will process valid deletion requests within a reasonable period, subject to information that we may be required or permitted to retain for legal, security, fraud-prevention, accounting, or other legitimate purposes.
A dedicated data deletion instructions page is also available at:
https://surfacewashrevival.com/data-deletion
9. Third-Party Platforms
Our website and services may interact with third-party platforms, including Meta platforms such as Facebook, Instagram, Messenger, and WhatsApp.
Those platforms operate under their own privacy policies and terms. This Privacy Policy describes SurfaceWash Revival’s handling of information and does not replace the privacy policies of third-party platforms.
10. Children’s Privacy
Our services are intended for property owners, tenants, businesses, and other customers seeking exterior cleaning or related services. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, integrations, or legal requirements change. The current version will remain available on this page, and the effective date will be updated when material changes are made.
12. Contact Us
SurfaceWash Revival LLC
Houston, Texas, United States
Website: https://surfacewashrevival.com/
Email: surfacewashrevival@gmail.com
For privacy or data deletion requests, use the business email above with the subject “Privacy Request” or “Data Deletion Request.”